Nostalgia Vault Loyalty Program – Q&A

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1. What is the Nostalgia Vault Loyalty Program?

The Nostalgia Vault Loyalty Program is a free-to-join tier-based rewards system that allows collectors to earn points, unlock exclusive discounts, and gain early access to premium collectibles. As you progress through the tiers, you unlock bigger and better rewards.

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2. How do I earn points?

You can earn points by:

• Making purchases on NostalgiaVault.ae
• Engaging in special promotions
• Participating in exclusive events or drops
• Taking advantage of limited offers through Instagram announcements

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3. What are the different loyalty tiers and how do I reach them?

• Rookie Collector (0 Points)

  • Free random gift with first purchase

• Pro Collector (5,000 Points)

  • 3% off voucher
  • Free express shipping on the first order after reaching this tier ( Dubai Area Only ) 

• Master Collector (9,000 Points)

  • 7% off voucher
  • Early access to new TCG releases

• Legendary Collector (20,000 Points)

  • 12% off voucher
  • VIP Gift for every 4,000 points earned
  • Access to the exclusive Legendary Collector page

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4. What is the private collection?

The private collection Page is an exclusive section of the website where only Master & Legendary Collectors can access special prices,  and Limited  TCG releases that are not available to other customers.

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5. How do I access the private collection Page?

Once you reach Master Tier (9,000 points)OR  Legendary Tier (20,000 points), the private collection Page will automatically appear in the website menu when you are logged in. No password is required—just sign in to your account, and the page will be visible to you.

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6. What are the key benefits of being a Legendary Collector?

• Exclusive Legendary Page Access – Unlock access to rare collectibles and special offers.
• VIP Gifts – Receive a VIP gift for every 4,000 points earned.
• Best Discounts – Enjoy a 12% off voucher.
• First Access – Get priority on new TCG releases and limited pre-orders.

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7. Can I lose my loyalty tier status?

Your tier status does not reset unless there is a policy violation (e.g., fraudulent activity). However, points will expire after their expiration date if left unused, and your tier will reset accordingly.

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8. Where can I check my loyalty points and tier status?

You can track your points and rewards through the Rewards section on NostalgiaVault.ae.

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9. What if I made a purchase and forgot to log in to my account? Can I request to add the points?

No, you will not earn points if you did not log in while placing an order. Make sure to log in before making a purchase to ensure your points are credited.